Sunset Strings Academy – Privacy Policy

SMS Privacy Policy At Sunset Strings Academy, we are committed to safeguarding your privacy and maintaining the confidentiality of your information. This Privacy Policy outlines how we collect, use, and share personal information, and governs the use of our website, SMS communications, and services. By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy. 

What personal information is collected:

 We collect personal and service-related information from users when they interact via SMS communications. This includes: Name, email address, Phone numbers and SMS opt-ins. 

How We Collect Information:

Information is collected when you sign up for our services, subscribe to SMS messages, fill out forms on our website, or interact with us via customer service. SMS consent is obtained via opt-in messages when you subscribe to receive text communications. Service-related information is collected through forms, consultations, or when you provide it to us during service delivery. 

How We Use and Share Your Information:

A. Use of Information: 

We use the information we collect for the following purposes:

 ● To provide, maintain, and improve our services. 

● To communicate with you, including via SMS. These messages may include scheduling appointments and appointment reminders (if you opt in). 

● To process transactions and handle customer inquiries.

 B. Sharing Information:

We are committed to safeguarding your personal information. Your personal information is never shared without your consent, except as required by law or for essential services. We do not share your personal information with third parties for marketing purposes. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Sunset Strings Academy – Terms & Conditions

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Sunset Strings Academy. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy here. Message HELP for help. Reply STOP to any message to opt out.

SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Sunset Strings Academy, you may receive messages related to the following:

  • Appointment reminders/scheduling
  • post-visit instructions
  • lab notifications
  • Follow-up messages
  • Billing notifications

Message Frequency:
Message frequency may vary depending on the type of communication.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Sunset Strings Academy in the following ways.

  • By filling out our contact form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at sunsetstringsacademy.com

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

Message frequency may vary

Message and data rates may apply.

You can opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our Privacy Policy.